Reference

Read What Our Legal Terms Cover

Our legal terms set the conditions for account access, wallet transactions and platform use on 788gam. They apply where access is permitted under local law — covering how JazzCash, Easypaisa and Raast deposits are verified, how your data is stored and what rights you…

Pakistan-Region TermsAccount ConditionsWallet PolicyUser RightsPrivacy Handling

Explore the Lobby Read FAQ

POLICY CONTACT PATHS

Reach Our Policy and Account Team

If you have questions about how our legal terms apply to your account, our support team handles these directly. Whether the query is about a suspended account, a payment held for verification, or a request for your stored data, reach us through the channels below. Each channel connects you to an agent who can access your account record. When your question requires a formal written response — a data request or a complaint about a transaction — let the agent know so they flag it appropriately.

How Our Legal Terms Apply to You

788gam Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

788gam makes its platform available in regions where online account activity is permitted under local law. Eligibility depends on local legislation, and it is your responsibility to check whether access to our services is lawful where you are located. We do not make representations about the

1
legal status of our platform in any specific jurisdiction beyond what is confirmed through our operating agreements. When you open an account with us, you agree to these terms as a condition of access. Your account is personal and non-transferable. Any activity — including deposits via
2
JazzCash or Easypaisa, withdrawals through Raast or bank transfer, and all wagers placed — is subject to these conditions. We log activity against your account for record-keeping purposes, and those records inform any disputes you raise with our support team. We reserve the right to suspend
3
or close an account if we find it has been used in breach of these terms, including use of payment methods linked to an account holder who did not open the account. If you believe your account has been suspended in error, you can raise the
4
matter with our support team using the contact paths listed on this page. Currency, limits and regional access may vary based on your verified location and the payment method you use. JazzCash and Easypaisa accounts must match the verified mobile number on your 788gam account; Raast
5
transfers follow the same verification step. Any mismatch will hold the transaction until it is verified.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

See How We Protect Your Account Data

Your account data — mobile wallet details, transaction records and verification documents — is stored under encryption and accessed only by authorised staff handling your account queries. Cookies on the platform manage your session and support fraud detection; we do not sell your data to third parties. We retain records in line with our operating agreements. If you want a summary of the data linked to your account, contact support with a verified request. Any changes to data handling are posted on this page before they take effect.

Data Encryption

Account and wallet data — including JazzCash, Easypaisa and Raast transaction details — is encrypted at rest and in transit to prevent unauthorised access to your records.

Cookie Use

Cookies manage your login session and help us detect unusual account activity. They are not used to pass your data to advertising networks or any third party.

Record Retention

We keep your account and payment records for as long as our operating agreements require. Contact support with your verified account ID to ask what data we hold.

Account Updates

To update your registered mobile number or linked wallet, contact support with your account ID. A verification step is then issued to your registered device before any change takes effect.

Browse Answers to Legal Policy Questions

These are the questions we hear most often about how our legal terms work — covering access eligibility, account conditions, data requests and how we handle payment disputes. Our terms exist to make the rules clear for both sides. If your specific situation is not covered here, the fastest path is to raise it with our support team directly rather than trying to piece together an answer from these entries.

Access depends on your location and what local law permits at that time. We recommend checking your own legal position before opening an account or making deposits through JazzCash, Easypaisa or Raast.

We may suspend or close the account and hold any pending transactions for review. Contact support to query the decision and we will provide a written explanation of the specific breach.

Contact our support team with your verified account ID. We confirm receipt and return a summary of account details, linked wallets and transaction records held on your profile. Our response is in writing.

Yes — contact support and request a wallet update. A verification step is sent to your registered number. Once verified, your new JazzCash, Easypaisa or Raast number is linked to your account.

Write to us via the email support channel with your account ID and a description of the issue. We acknowledge all complaints in writing and follow up with a substantive response within our stated period.

We review the transaction record against your account activity. If a JazzCash, Easypaisa or Raast payment is disputed, we check the wallet reference alongside our internal logs before issuing a decision.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoAbout Us AccountRegister

Read What Our Legal Terms Cover

Reach Our Policy and Account Team

See How We Protect Your Account Data

Data Encryption

Cookie Use

Record Retention

Account Updates

Browse Answers to Legal Policy Questions

01 Does Pakistani law affect whether I can use 788gam?

02 What happens to my account if I breach the terms?

03 How do I request the personal data 788gam holds on me?

04 Can I update the mobile wallet linked to my account?

05 What is the process for raising a formal complaint?

06 How are disputes about transactions resolved?

Legal

Related pages

Related pages